Certificate of Insurance / Evidence of Insurance

To better serve our clients and to offer a much more streamlined experience, you can now obtain condominium certificates of insurance directly by phone!

Toll-Free Number: 1-877-456-3643
Hours of Operation: Monday to Friday 6AM to 5PM (Pacific Time)


We recommend you give the number above a call for a robust response to your request, otherwise we also offer certificates through the online delivery service via www.eoidirect.com.

EOI Direct provides state-of-the-art, round-the-clock, online access to insurance information for lenders, mortgage brokers, closing agents, homeowners and realtors in need of Master Policy data for community associations.

To request a certificate of insurance or to view the policy coverage listed on a particular certificate, please visit www.eoidirect.com. If you are a first-time user, follow the links to register and write down your User ID and Password so you can log in to your account when prompted. A delivery charge may apply for mortgagee clause additions, however there is no cost to register for access to the website.

Once you have logged on to your account, click on “Evidence of Insurance” to search and access the association policy information you are seeking. EOI Direct’s customer service department is available from 6AM to 5PM (Pacific Time) Monday through Friday to provide additional assistance toll-free at 877-456-3643.

EOI Direct is an internet utility developed to simplify the process of delivering property insurance certificates. EOI Direct delivers valuable insurance information in minutes instead of days or weeks.

Please share this important notice with those parties that regularly request condominium certificates of insurance from our agency.

For Questions on EOI Direct please use the information below:

Toll-Free Number: 1-877-456-3643
Hours of Operation: Monday to Friday 6AM to 5PM (Pacific Time)


Thank you for your continued support as we enhance our customer service.